Frequently asked questions
We're thrilled that so many people are curious the remodeling process! Our aim is to ensure transparency and establish realistic expectations for our wonderful clients, subcontractors, and vendors. Explore the questions and answers below to stay informed and find inspiration!
Q: Do you carry general liability insurance?
Absolutely! We ensure that everyone is protected. Our subcontractors also maintain insurance and list us as additionally for every project. For projects where structural is involved, we often take out additional insurance on those projects.
Q: Do you provide itemized estimates?
Yes, we prioritize transparency, enabling our clients to see the sources of costs and maintain control over their projects.
Q: Do you provide warranties?
We offer a one-year warranty on workmanship. The materials will come with a warranty from the manufacturer.
Q: What if I want help with the design, but I have my own contractor?
Artosa IDC is here to assist! Exceptional remodels begin with outstanding design. We can support you with layout planning, material selection, paint colors, and project management, even if you're working with your own team.
Q: How long in advance should I start the design and estimating?
Well-prepared plans require time. We recommend clients initiate the process 3-6 months before they would like to start, allowing us to assist you in organizing everything for a seamless remodeling experience. Start dates are also subject to Artosa's availability. We encourage clients to claim their spot on our schedule early. We typically are booked out in advance. Contact us to know more about how to start the process.
Q: How long does remodeling take?
The timeline varies based on the project's scope. However, we can provide some general estimates. You'll have access the daily schedule, helping you understand the duration of your project. We prioritize upfront scheduling to ensure minimal delays throughout the process. Average kitchens and primary bahtrooms usually range between 6-8 weeks.
Q: Do you charge for change orders?
No, we do not charge a Change Order Fee. Change orders are often frustrating for everyone involved, including contractors, as they can delay the process. However, it's impossible to anticipate every issue that may arise during the "discovery phase." During demolition, we frequently encounter unexpected challenges that require reassessment to continue. We advise clients to allocate an additional 5% in their budget for such occurrences. While we strive to include everything in the initial estimate, unforeseen issues can still arise.
Q: What forms of payment do you accept?
We offer several payment options. Cash, ACH, wire, or credit card payments are all accepted. Credit card processing subject to their fee, typically 3-3.5%.
Q: Do you do insurance work or storm restoration?
Yes, we do! Storms often create the ideal chance to restore your home exactly how you envision it. We collaborate with insurance companies during the estimating phase and manage the supplement process throughout the entire remodeling project. With 15 years of experience in the insurance field, you can trust that we’ve got you covered.
Q: How do you handle payments?
We include a payment schedule with every estimate. A design and scheduling deposit is required to secure your spot on the schedule. It is typically 5% of the total estimated job. We divide remaining 4-6 payments at various project milestones. These dates will be indicated on the Gantt chart schedule, and typically, each phase will have an associated progress payment.
Q: Do you offer financing?
We have partnered with Fairway Mortgage for your convenience, a company that is ethical and upstanding. Click the link below to connect and see what the right loan for you is.