
Frequently asked questions
We're thrilled that so many people are curious the remodeling process! Our aim is to ensure transparency and establish realistic expectations for our wonderful clients, subcontractors, and vendors. Explore the questions and answers below to stay informed and find inspiration!
Q: Do you carry general liability insurance?
Absolutely! We ensure that everyone is protected. Our subcontractors also maintain insurance and list us as additionally for every project.
Q: Do you provide itemized estimates?
Yes, we prioritize transparency, enabling our clients to see the sources of costs and maintain control over their projects.
Q: What if I want help with the design, but I have my own contractor?
Artosa IDC is here to assist! Exceptional remodels begin with outstanding design. We can support you with layout planning, material selection, paint colors, and project management, even if you're working with your own team.
Q: Can I live in my home during the remodel?
In many instances, the answer is yes. We can arrange the remodeling phases to accommodate your lifestyle and living conditions. Our team collaborates with you to determine the most suitable approach for your renovation
Q: How long in advance should I start the design and estimating?
Well-prepared plans require time. Generally, a large-scale remodel may take 1-2 months for the planning phase, while smaller renovations could take less time. We recommend clients initiate the process early, allowing us to assist you in organizing everything for a seamless remodeling experience.
Q: How long does remodeling take?
The timeline varies based on the project's scope. However, we can provide some general estimates. You'll have access the daily schedule, helping you understand the duration of your project. We prioritize upfront scheduling to ensure minimal delays throughout the process.
Q: Do you charge for change orders?
No, we do not charge a Change Order Fee. Change orders are often frustrating for everyone involved, including contractors, as they can delay the process. However, it's impossible to anticipate every issue that may arise during the "discovery phase." During demolition, we frequently encounter unexpected challenges that require reassessment to continue. We advise clients to allocate an additional 5% in their budget for such occurrences. While we strive to include everything in the initial estimate, unforeseen issues can still arise.
Q: Can I pay with a credit card?
Certainly! Feel free to make the most of your mileage cards! Our online platform supports credit card payments. We also accept wire transfers, checks, cashier's checks, or cash.
Q: Do you do insurance work or storm restoration?
Yes, we do! Storms often create the ideal chance to restore your home exactly how you envision it. We collaborate with insurance companies during the estimating phase and manage the supplement process throughout the entire remodeling project. With 15 years of experience in the insurance field, you can trust that we’ve got you covered.
Q: Do you provide warranties?
We offer a one-year warranty on workmanship. The materials will come with a warranty from the manufacturer.
Q: How do you handle payments?
We include a payment schedule with every estimate. A 50% deposit is required, with the remaining payments due at various project milestones. These dates will be indicated on the Gantt chart schedule, and typically, each phase will have an associated progress payment.